In this article, we’ll address the question, “What does ‘Sorry, we couldn’t complete your request. Please try again later’ mean on Instagram?”
When trying to create an account on Instagram, or when logging in, you might encounter the error message, “Sorry, we couldn’t complete your request.” Yes, recently, we’ve seen that a small number of users are facing this issue. We hope the steps in this article will be helpful.
What Does “Sorry, We Couldn’t Complete Your Request” on Instagram Mean?
This error is essentially a greeting message in the event of system issues. The message “We couldn’t complete your request” appears when there’s a problem accessing your account or performing actions related to it. This can happen for two main reasons: issues with Instagram’s systems or Instagram blocking the specific user. The latter is more common. Social media platforms often display such warnings in cases of partial blocks. Instead of directly saying that the account is suspicious or penalized, they give a message like this.
Steps to Take for the “Sorry, We Couldn’t Complete Your Request” Error on Instagram
- Technical issues: Problems with Instagram’s servers, infrastructure within or outside the country, or other technical difficulties can prevent users from completing certain actions, leading to this common error message, “Sorry, we couldn’t complete your request.”
- User or regional connection issues: Users need to check for personal connection problems or regional issues. You should try both mobile and wireless connections separately. There could be an issue with your device or internet connection that is blocking certain services. This might not be immediately apparent.
- App and system update issues: If the Instagram app, browser, or operating system is not up to date, it can cause problems with performing certain actions.
- Get information from reliable sources: Acting without knowing the nature of the problem may lead to wasted time or even create additional issues. First, you need to investigate whether the issue is related to you, your country, or Instagram itself. We recommend using other social tools and checking with friends in different cities.
- Be cautious with personal information: Be careful with any information requested by individuals or so-called organizations claiming to help solve the issue. Protect your Instagram and email passwords, identity information, and financial details.
- Be patient: Be patient when dealing with system issues. Chronic or regional problems may take a while to resolve.
- Try resetting your password: To trigger account access, try resetting your password through a browser as if you’ve forgotten it. Then, log in through the app.
- Use alternative login methods: Try logging in using your username, phone number, and email separately.
- Use a VPN: If your connection is blocked or your country is experiencing issues, using a VPN can be very effective.
- Being flagged as suspicious: This usually occurs after repeated incorrect login attempts or simultaneous login attempts from different locations. It can also happen when attempting to make changes to your account. In such cases, try a different device and internet connection. Frequent attempts might result in a one-day restriction.
- Getting help from Instagram: It can sometimes take a while for Instagram to respond to issues reported by users. In some cases, there might be no response at all.
Note: Some users also report receiving the error “Sorry, we couldn’t complete your request” when requesting a verification code.
Suspicious Activities and Penalties
If you enter your login information incorrectly too many times, you’ll be temporarily blocked. If you continue, you might be restricted for a certain number of hours or even days. This issue also occurs during multiple login attempts. Instagram systems may apply a restriction as a precautionary measure if they suspect the account has been hacked.
Account Issues and Temporary Situations
During temporary or ongoing system issues, the first thing to remember is to avoid repeating the same actions continuously. This might cause you to be restricted. To test your account, try logging in using a VPN or a device or computer that you haven’t used to access your account before.
Instagram’s Response to “Sorry, We Couldn’t Complete Your Request”
Although Instagram tries to respond quickly to user issues, it’s not always possible. Responses might vary depending on the level of demand. Sometimes, you might only receive a generic information email. However, for widespread technical issues or update errors, Instagram typically doesn’t provide individual responses.
We hope we’ve adequately explained what “Sorry, we couldn’t complete your request. Please try again later” means on Instagram.
