The error “Instagram date of birth not changing” typically occurs when users reach the change limit or attempt to change their birth date too frequently. Social applications set certain trial limits for each feature, reminding you to stop when the limit is reached.
In this article, we’ll cover how to access the section to change your Instagram date of birth and what to do if you encounter an error while attempting to do so.
Before starting, make sure not to change your device or internet connection while following these steps. These two factors are crucial for troubleshooting.
Steps to Change Your Instagram Date of Birth
- Open the app and tap on “Profile.”
- Tap the “Edit” button.
- Scroll down and select “Personal Information Settings.”
- This will redirect you to the Meta section; after a brief wait, the “Personal Details” section will open.
- Enter the “Date of Birth” section and make the necessary adjustments.
Instagram Date of Birth Not Changing Error
The date of birth change error typically appears when the change limit has been reached. This is likely due to daily or monthly change restrictions. At this point, there’s not much you can do except reach out to Instagram for assistance, especially if there’s an important reason for the change. Use the “Report a Problem” section to request help.
Reasons Why You Can’t Change Your Date of Birth on Instagram
The answer to why the date of birth can’t be changed is straightforward. If you frequently update this information, you’ve likely encountered this alert before. However, there are also other possible causes:
- Reaching the date change limit.
- Being restricted due to frequent or consecutive changes.
- Restrictions due to non-compliance with guidelines or suspicious activity.
- Issues or restrictions with the network or device being used.
- A discrepancy in your phone’s date settings can cause problems.
- Using an outdated app version might also lead to issues.
- If flagged as a child account, you may receive complaints, preventing birth date changes until a review is completed.
Instagram Date of Birth Not Changing Due to Account Penalties
If there is an account penalty and you haven’t received an email about it, go to your profile and try to edit your personal information. If there’s an issue with Instagram or your account, you may receive an error or a message stating, “This action cannot be completed at this time.”
Instagram Date of Birth Not Changing Due to Suspicious Activity
Frequent logins from multiple devices or connections, especially with actions coming from different locations, can trigger restrictions. VPN users may encounter this issue frequently. Try not to access social media accounts with a VPN unless necessary.
If your account is flagged for suspicious activity but you haven’t violated any rules, use the app’s “Report a Problem” feature. Describe the issue clearly and add a screenshot of the alert message to help clarify the issue.
Seeking Help for the Alert Received
If you’ve reported the issue and haven’t received a response, wait a few more days and send another request if needed. If weeks pass without a reply, you can try reporting it again under a different category as a test.
Once you’ve contacted Instagram, you may receive a notification or email acknowledging your submission. Responses are typically based on priority, and while there isn’t a specific timeline, most issues are addressed within 1-15 days.