Why Does TikTok Freeze: 7 Ways to Fix It

Why Does TikTok Freeze: We often come across complaints about TikTok freezing on various forums and blog comments. Many of the comments are quite similar. As Andronova, we aim to provide definitive solutions for the TikTok app freezing issue in this article.

Why Does TikTok Freeze and What Is the Solution?

The question of why the TikTok app freezes is somewhat subjective. First, we need to determine if the issue is related to the users themselves. For instance, are they aware of factors caused by improper use of their devices? Do they perform maintenance on their devices from time to time? This is a crucial question.

Consider the following potential causes for the TikTok freezing issue:

• Does the issue resolve when you restart your phone after TikTok freezes?
  • If it does, make sure there is enough free space on your phone. Also, check for any background services running. There might be something causing the problem. Remove unnecessary apps, especially those running in the background.
• Review recently installed applications.
  • Sometimes, outdated apps can affect both the operating system and installed apps.
• Pay attention to installed antivirus or protection apps.
  • Heavy antivirus applications or multiple protection apps can interfere with each other and cause apps to malfunction. They can also slow down the device.
• Check for viruses on the device.
  • Virus-infected applications and malware can hinder the performance of many services.
• Ensure app version compatibility.
  • If the phone’s operating system no longer receives updates, some apps’ latest versions may not be compatible. Or, some features might not work. We recommend trying older versions of the problematic apps.
• Clear the app cache, data, and updates.
  • We have often found that these steps work. For Android phones, follow the path: Settings > Apps > TikTok.
• Check the phone’s date and time settings.
  • Incorrect date settings can cause many apps and services to malfunction, leading to TikTok freezing. (An unstable state can prolong response times.)

Clearing TikTok’s Cached Data

TikTok stores some cache files to help the app run more smoothly and to deliver content faster. If you frequently experience crashes, it could be due to corrupted cache files. Clearing TikTok’s cached data can resolve the issue without deleting your login information or account data.

Note: Cache can only be cleared on Android devices. If you’re using an iPhone or iPad, you need to uninstall and reinstall the app to clear the cache.

Steps to Clear TikTok Cache on Android Devices:

1. Go to Settings on your device’s home screen.
2. Find and tap Apps in the Settings menu.
3. Locate and tap on TikTok from the list of applications.
4. Tap Clear Cache and test other options based on the situation.

Virus Factors in TikTok Freezing Issues

Viruses in applications or infected devices can cause numerous applications to behave erratically. Over time, the device or applications may run slowly. If your phone is infected with a virus, install a reliable and updated antivirus app, disconnect from the internet, and run a virus scan.

TikTok-Related Issues

For analyzing server and application-related issues, try using a different device and, if necessary, use a VPN.

Reporting Issues for Persistent Problems

To check if there is an issue with your account, try updating your profile information. Problematic accounts will display a warning here. If necessary, report the issue.

General Causes of TikTok Freezing

• Server Issues: Unexpected failures or software bugs on TikTok’s servers can cause the app to close unexpectedly or freeze.
• Internet Connection: Connection issues, both domestically and internationally, can hinder communication with TikTok servers, leading to instability in the app.
• Using Old Versions: Using an outdated version of TikTok can cause compatibility issues with your device’s operating system, resulting in constant crashes. This can also happen with a new version. In such cases, try using older versions.
• Cache Issues: Accumulated unnecessary cache files can cause applications to malfunction or crash over time.
• Storage Space: Insufficient storage space on your device can prevent TikTok from running stably.
• Insufficient Memory: Currently, phones with 2 GB or less RAM struggle to meet the requirements of many applications, leading to delays in responses or interruptions in running multiple services.

We hope our suggestions for resolving TikTok freezing issues help. If the problem persists, it is likely due to an issue with TikTok itself.

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